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Observational Skills For Empathy

As Jane Goodall pointed out in an article this week, story-telling is sometimes the best way to share ideas and information.   So, I thought I’d share an experience I had with a brilliant trainer utilising her empathic observation on me …

Defining Empathy

Over the last decade there has been an increasing awareness of the need to think, and act, empathically within healthcare settings; this information could be very useful for us. Helen Reiss MD of Harvard Medical School reports a variety of …