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Defining Empathy

Over the last decade there has been an increasing awareness of the need to think, and act, empathically within healthcare settings; this information could be very useful for us. Helen Reiss MD of Harvard Medical School reports a variety of …

Pet Professionals: Keeping It Objective

A dog’s behavior can many times cause the owner to experience feelings of embarrassment or even failure. Such feelings can be detrimental in the trainer/behavior consultant-client relationship and can certainly adversely affect the outcome of any training protocols...